Introduction
Welcome to the Amritmaya Milk mobile app ("App") provided by Innover Infotech Pvt. Ltd. ("we," "us," "our"). This Privacy Policy outlines how we collect, use, share, and protect your personal data when you use our App, and how you can exercise your privacy rights.
Information We Collect
a. Personal Identifiers
Name, address, phone number, email—collected when you register or place orders.
b. Order & Payment Details
Transaction data, purchased items, order amounts, payment method (we store this securely and do not retain full payment credentials).
c. App Usage Data
Device model, OS version, app version, IP address, timestamps, crash logs, feature usage.
How & Why We Use Your Data
- To operate the App: register your account, process orders, schedule deliveries.
- Communication: confirm orders, notify delivery status, respond to customer support.
- App improvements: analyze crash reports and usage patterns to improve performance.
Data Sharing
- Third-party service providers: payment processors, delivery partners, analytics providers, only as necessary to fulfill orders.
- Legal compliance: may share data to comply with laws or defend legal rights.
- No advertising sharing: we do not sell or share your personal data with ad networks or unrelated third parties.
- As stated on Play Store: "No data shared with third parties" and "No data collected" implies limited, essential usage only.
Data Storage & Retention
- Stored on secure servers in India.
- We retain your personal and order data for up to 2 years or longer if legally required, then anonymize or delete it.
Cookies & Tracking
- The app may use standard SDKs (e.g., Firebase) to track crashes and usage.
- We respect your device-level privacy settings and allow you to opt out of analytics/usage tracking.
Security Measures
- Data is encrypted in transit (HTTPS) and at rest.
- We use secure servers and follow industry-standard practices.
- No system is completely secure—so if you believe your data is compromised, please inform us.
Children's Privacy
- Not intended for children under 13.
- We do not knowingly collect info from children under this age. If discovered, that data will be deleted promptly.
Your Rights & Choices
- Access & correction: you can update your profile and order history via the app.
- Deletion: contact support to request deletion of your personal data.
- Opt-out: You can stop promotional communications at any time via app settings or by emailing us.
International Transfers
While we store data in India, service providers may be located abroad. We ensure adequate protections, including standard contractual clauses.
Changes to This Privacy Policy
We may update this policy. Changes take effect when posted here with a revised date. Continued app usage means you accept the revised policy.